Field notes
Short notes worth keeping
General guidance, free to use. It is not advice about your particular situation.
- web
Before you change your website’s hosting
List your domain registrar, DNS records and mailbox settings first; moving them blindly is the usual cause of lost email.
- release
What app stores usually ask for
Prepare a privacy policy link, a support contact, screenshots in the required sizes and an honest description.
- design
Writing button labels
Name the outcome, such as ‘Send enquiry’, rather than ‘Submit’. People should know what happens next.
- mobile
Deciding a first version
Keep only the screens without which the app makes no sense. Everything else can wait for evidence.
- it
Describing a technical problem
Say what you expected, what happened instead, when it began and whether anyone else is affected.
- it
Passwords and support
Never send passwords in an email. We will agree a safer way to arrange access if it is needed.
- web
Accessibility starting points
Text contrast, headings in order, labelled form fields and keyboard access cover a great deal of ground.
- release
When a review is rejected
Read the cited guideline carefully and reply to the reviewer precisely; guesses tend to lead to repeat rejections.